Frequently Asked Questions

Concept Peptides is a Malaysia-based supplier of high-purity research peptides and compounds. We are dedicated to providing researchers and scientific institutions with accurately dosed, third-party tested products supported by full Certificates of Analysis.

We accept Touch 'n Go eWallet (TnG) and cryptocurrency.

Yes. We take your privacy and security seriously. All transactions are processed securely. Our products are manufactured to strict quality standards and a COA is provided with every order to verify purity and identity. We have served many satisfied research customers since 2026.

We currently ship across Malaysia with free shipping on all orders. We also ship to Singapore. We are working on expanding our shipping coverage — please contact us via WhatsApp if you are based in a different location.

All orders are packaged discreetly and securely to preserve product integrity during transit. Tracking information will be provided once your order is dispatched.

Our products currently come in 3ml vials. Please refer to each product listing for the specific size and dosage information.

Yes. All of our products undergo rigorous third-party testing to verify identity and purity. A Certificate of Analysis (COA) is attached to each product page.

Store lyophilized peptides at -20°C; refrigerate at 2–8°C once reconstituted. Avoid freeze-thaw cycles and direct light. See the full Storage & Reconstitution Guide →

Reconstitution means dissolving the lyophilized peptide powder in bacteriostatic or sterile water before use. See the full reconstitution guide →

Typically 1–2 mL per vial, but it depends on your target concentration. See dosing examples in our guide →

Our products are strictly for research and laboratory use only and are not intended for human consumption. We do not provide dosing or usage guidance for human use. Researchers should refer to peer-reviewed scientific literature and consult their institutional protocols for research applications.

Yes, we do offer discounts for bulk orders. Please reach out to us via WhatsApp or at [email protected] with your requirements and we will be happy to provide a custom quote.

All sales are final. Refunds are available for pre-shipment cancellations and verified quality issues. See our full Returns & Refunds policy →

Order changes can be accommodated if the request is made before the order has been dispatched. Please contact us as soon as possible via WhatsApp with your order details and the changes you require. Once an order has been dispatched, we are unable to make modifications.

We do not offer a separate shipping insurance add-on. However, if your order is lost or arrives damaged, please contact us immediately via WhatsApp and we will work with you to resolve the issue promptly.